MD Exports and Imports (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our business.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Company Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Country
- GST/VAT details (where applicable)
Order Information
- Products ordered
- Order history
- Payment status
- Shipping information
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referring Website
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Respond to inquiries
- Provide customer support
- Send quotations and invoices
- Arrange shipping and delivery
- Improve our website and services
- Prevent fraud and unauthorized activities
- Comply with legal obligations
We may also send promotional emails about new products, offers, or updates. You can opt out of marketing communications at any time.
3. Payment Information
We do not store your complete debit card, credit card, or banking credentials.
Payments are processed securely through trusted payment providers.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties when necessary, including:
- Shipping and logistics providers
- Payment service providers
- IT and website maintenance partners
- Government authorities when required by law
These parties are required to keep your information secure and use it only for authorized purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Meet legal, accounting, and regulatory requirements
- Resolve disputes
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
11. International Customers
As an export business, we may process customer information from various countries. By using our services, you acknowledge that your information may be processed in accordance with the laws of India.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
MD Exports and Imports
Address
Radha Ballabh Marg, Boharo Ka Mohalla
Near Boharo’s Temple
Sanganer – 302029
Jaipur, Rajasthan, India
Phone
+91 97847 00717
+91 77408 31488
